Below are Letters of Agreement between American Airlines, the Communications Workers of America (CWA) and Teamsters Local 104 regarding the Special Voluntary Early Out Program and extended voluntary leaves of absence for Customer Service Representatives (CSRs).
We are also inviting our Frontline Team Members to participate in informational sessions to learn more about our VEOP/VLOA programs. The meeting will be hosted by Laura Dove from the People Team. To access the virual sessions, use the information below: